Welcome to Auerbach PMU‘s online shop. By accessing or using this website (https://auerbachpmu.co.uk) and placing an order with us, you agree to be bound by these Terms and Conditions. Please read them carefully before making any purchase.
1. General Information
1.1 Company Details:
- Company Name: Auerbach PMU
- Registered Address: 3 Wimpole Road West Drayton UB7 7RJ
- Email: contact@auerbachpmu.co.uk
- Phone: 075171 87505
1.2 These Terms and Conditions apply to all orders placed on the Auerbach PMU online shop.
2. Orders and Payment
2.1 Order Acceptance: All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason at our discretion.
2.2 Pricing: All prices are listed in [currency] and include applicable taxes. Shipping costs are calculated at checkout and may vary depending on the delivery location.
2.3 Payment Methods: We accept payments through [list accepted payment methods, e.g., credit/debit cards, PayPal]. Payment must be made in full before the order is dispatched.
2.4 Confirmation: Once you place an order, you will receive an email confirmation. If you do not receive a confirmation email, please contact us to ensure your order was successfully placed.
3. Shipping and Delivery
3.1 Delivery Time: Estimated delivery times will be provided at checkout. Delivery times may vary depending on your location and are subject to shipping carrier delays beyond our control.
3.2 Shipping Costs: Shipping fees are calculated based on the delivery address and the size of the order. These costs will be clearly displayed during the checkout process.
3.3 International Orders: Customers are responsible for any customs duties, taxes, or fees applicable to international shipments.
4. Returns and Refunds
4.1 Return Policy: We accept returns within [number] days of delivery, provided the products are unused, unopened, and in their original packaging. To initiate a return, please contact us at [contact email].
4.2 Refunds: Refunds will be processed within [number] days of receiving the returned items. The refund will be issued to the original payment method.
4.3 Exchanges: If you received a defective or incorrect item, please contact us, and we will arrange a replacement or refund.
4.4 Non-Returnable Items: Certain items, such as personalized or perishable products, may not be eligible for return. This will be clearly stated on the product page.
5. Cancellations
5.1 Order Cancellation: You may cancel your order within [number] hours of placing it by contacting our customer support. After this period, the order may already be processed and dispatched.
5.2 Right to Cancel: We reserve the right to cancel any order for any reason, including but not limited to issues with payment, stock availability, or incorrect pricing.
6. Product Information
6.1 Descriptions: We strive to ensure that all product descriptions and images on our website are accurate and up-to-date. However, there may be minor variations in colour or packaging.
6.2 Product Availability: All products are subject to availability. We reserve the right to discontinue any product at any time without prior notice.
7. Limitation of Liability
7.1 To the fullest extent permitted by law, Auerbach PMU will not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
7.2 Our total liability for any claim related to the products purchased through our online shop shall not exceed the purchase price of the product.
8. Intellectual Property
8.1 All content, logos, images, and materials on the website are the intellectual property of Auerbach PMU and may not be used without our prior written consent.
9. Governing Law
9.1 These Terms and Conditions are governed by and construed by the laws of [your jurisdiction], and any disputes will be subject to the exclusive jurisdiction of the courts of [your jurisdiction].
10. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Auerbach PMU
Email: contact@auerbachpmu.co.uk
Phone: 075171 87505
